Cuchumatanes
Highlands Rural Development Project
Ministry of Agriculture, Livestock and Food Government
of Guatemala
(FIDA 296-GM, NL 296-GM, OPEP 580-P)
Ing. Agr. Jorge C. Piña Puig
International Coordinator Cuchumatanes Project
October 2000
The purpose of this document is to systematize the experience accrued in the Cuchumatanes Highlands Rural Development Project Monitoring and Evaluation System. This document describes the Monitoring and Evaluation Systems main characteristics and its contribution to the adjustment of projects intervention strategy.
The manner in which the Monitoring and Evaluation System was set up was very important for the execution of the Cuchumatanes Project, more so in view of the fact that this project had complex execution characteristics; some of the most important are described below:
The Cuchumatanes Highlands Rural Development Project (Cuchumatanes Project) was executed by the Ministry of Agriculture, Livestock and Food (MAGA) of the Government of Guatemala. The Executing Unit of the Project (EUP), created for this purpose, was in charge of the project implementation.
The project area is located in the North West highlands of Guatemala. The Cuchumatanes Project is an initiative of the Government of Guatemala executed through the Ministry of Agriculture, Livestock and Food. The Project covers nine rural municipalities that belong to the Department of Huehuetenango. Target population live in poverty, extreme poverty and have low levels of human development. The main offices of the project were located in the Municipality of Chiantla.
The funds for the Cuchumatanes Project were provided by: the International Agricultural Development Fund FIDA 296/GM; the Government of The Netherlands grant NL 296/GM; the OPEP International Development Fund - OPEP 580/P; the World Food Program and, the Government of Guatemala.
The components of the project were as follows:
The Overall Objective of the project was " to contribute to the generation of a dynamic self sustainable development process to boost production and the productive capacity of the peasant production in the area".
The Specific Objectives were: i) to expand cultivated areas and to raise productivity; ii) to diversify agricultural crops; iii) to improve the management of sheep breeding; iv) to facilitate access to productive resources, especially credit; v) to assist in setting up storage and marketing systems for products and inputs, vi) to provide adequate management of water and soil resources; vii) to encourage the participation of local inhabitants in the development process, particularly women, and; viii) to improve and expand the vial network.
As specified in the ex ante Evaluation (EEA) the strategies of the Project were restricted to improving agricultural and livestock production and productivity through services offered by governmental Agricultural and Livestock entities, although that at that moment, this entities had no presence in the area of the project. As a result of the experience gained by the execution process in the third year, the strategies of the project were reformulated as follows:
The monitoring and evaluation system
The objectives of the Monitoring and Evaluation System in document EEA were as follows:
To provide information to top management regarding the fulfillment of the Projects goals and objectives, in order to introduce the necessary modifications and justify the annual operational plans.
To provide the Project Management with reliable and updated information concerning the fulfillment of its goals and the results of its actions, to assist in decision making and, to adopt the corrective measures as deemed necessary.
To provide the participating institutions with useful information and experiences in order to enhance their managerial capacities.
To facilitate an inter.-institutional coordination as required for the execution of the project.
To ensure that beneficiaries of the Project participate in the analysis of project results and impacts..
To support national efforts geared towards consolidating a monitoring and evaluation system for the agricultural and livestock sector.
The Monitoring and Evaluation activities began in 1994 and, although in general terms they apparently responded to the EEA guidelines, the approach of the Monitoring and Evaluation System did not reap adequate results.
Functions foreseen for this initial period were: i) to establish and maintain an information system, ii) to define performance an frequency of data collection, iii) to design formats and other instruments to compile information, iv) to establish systematic procedures to prove the truthfulness and reliability of the information, v) to process and consolidate the information, to draft reports for the Government and financial entities, vi) to conduct evaluation surveys, in coordination with the MAGA Planning Unit and, vii) to establish consultation mechanisms with the beneficiaries.
The general approach of the Monitoring and Evaluation System was basically oversight and no participatory methodology was adopted. This resulted in the non fulfillment of the objectives proposed. As concerns the former, an external evaluation requested by the Executive Management concluded that the monitoring and evaluation component: i) did not satisfy the management information requirements, ii) the working methodology was not participatory and therefore hardly known, and partly overlooked by several UEP levels, iii) an oversight nature prevailed instead of a facilitator role, iv) the evaluation was geared towards an analysis of the staffs performance, v) the information generated did not adequately reveal the progress made by the Project, and vi) the staff responsible for the monitoring and evaluation did not participate in drafting the physical and financial progress reports and the drafting of other reports was scarce and of a limited scope.
Despite the foregoing and its slack contribution regarding the performance of the Monitoring and Evaluation System, during this stage the following results were obtained:
One partially positive aspect was the attempt to identify the current family production systems in the area, despite the fact that only a preliminary identification was carried out and used as a basis for subsequent studies. The reasons for this limited result were, amongst others, a lack of preliminary information to design the surveys sample and questionnaire.
The SAS did not operate efficiently since the program had certain defects and it did not generate useful information for decision making purposes due to the fact that the indicators basically referred to the execution of activities (the activities undertaken were registered in a daily or weekly manner. Within this former framework, the reports generated by the SAS were not an input to draft the Projects Progress Reports.
Despite the inefficiency of the SAS, its forward looking perspective was an important contribution to subsequently develop the Project Monitoring System. The version that the project implemented later (NSAS) salvaged and adjusted various characteristics from the first version.
The technique of Focus Groups was adopted and the information obtained was presented in a sole and voluminous report entitled "Performance Evaluation". This study, clearly reflected the oversight nature of the monitoring system. Due to its characteristics and approach, the evaluation had a limited use to improve the projects execution.
In order to supplement the "findings" of the Performance Evaluation, an additional evaluation was carried out to "verify the data" but, it actually accentuated the oversight nature of the monitoring and evaluation actions and, aggravated the reluctance of the projects staff to participate in generating and processing data.
In practice, the working approach that had been adopted spurred a rejection by the different levels of the Projects Executing Unit to monitoring and evaluation practices. The experience of this first stage revealed the ineffectiveness of monitoring and evaluation and its orientation towards control.
Reorientation of the monitoring and evaluation system
The Directorate of the project decided to reorient and reorganize the Monitoring and Evaluation System in 1996, in view of the poor performance up to date. The team in charge of reorienting the system was made up of a new coordinator of monitoring and evaluation and an international expert in this field.
The reorientation included defining a conceptual framework, adjusting the systems objectives and redefining strategies and working methodologies. The reorientation process involved all the project staff, as well as the beneficiaries and peasant promoters. Information demands from financial institutions and Cooperating Institution (UNOPS) were also incorporated into the new monitoring and evaluation system.
The objectives of the new Monitoring and Evaluation System reflect a perspective that goes beyond the need to provide information for the project management levels. The approach and working method of the new system involved different stakeholders (beneficiaries, grassroots organizations, financial organizations, etc.) in compiling and analyzing information of the projects strategies and results.
General Objective: To contribute towards achieving the projects objectives by generating a systematic process of analysis concerning the projects approach, its results and limitations.
Specific objectives
Strategies and Methodologies: As a counter balance to the predominating approach of the previous phase, during this period, the strategies and methodologies responded to a participatory and useful perspective for all the stakeholders of the projects intervention process. Actions comprised in the system implied a two way feedback process. The new system took into account the comprehensiveness of the different components of the project. The working guidelines, axis of this new proposal were:
The Current Monitoring and Evaluation System
The Monitoring and Evaluation System of the Cuchumatanes Project is made up of the following elements:
Two Logical Frameworks have been prepared since the monitoring and evaluation project was reformulated in 1996. The first, in 1996 included a list of monitoring indicators, effects and impact. Later with the technical assistance of PREVAL and PROCASUR (1998), this Logical Framework was updated to include changes in the Projects strategy, which in turn were generated by changes in the MAGA policies. The indicators were reviewed each year when the annual planning of the project was carried out.
The Technical Sub Management was in charge of drafting the Annual Operational Plan. The monitoring and evaluation staff accomplished a facilitating and feedback role, derived from the Monitoring and Evaluation actions.
This was made up of a system of reports, whose results are basically three: i) Monthly Reports, ii) Semester Reports and, iii) reports for Governmental entities. All these reports adopted as their main source of reference the annual operational plans of the components and of the co executing entities (cooperatives, peasant associations and other public and private institutions).
The Monitoring System involved i) the systems users, ii) the data collection instruments, iii) a computer program to file and process the data and issue the reports (A New Automated Monitoring System (NSAS), iv) a data base of the beneficiaries, listed per gender, v) the training and updating activities of the users and, vi) the reports.
One important aspect to be stressed is that despite the fact that the System was innovative, it started to issue reports as of the second month of its initial design; a key factor were the different levels of training and awareness activities.
The problems faced by the project to regulate and optimize the functioning of the Monitoring System were varied: maintenance of the computer equipments, distinct levels of identification with the system, among others.
Users of the System and Data Collection Instruments. All the stakeholders of the Project were the users of the system They actively participated in generating and recording data and in drafting and using the reports. The main users were, among others, peasants promoters, the extensionists, the managers of the co executing entities, the coordinators of the components and sub components and, the Monitoring and Evaluation Unit. Each user had an ad-hoc instrument to compile information, specially tailored in correspondence with their working methodology and technical capacity. The sequence of generating and collecting data became a chain in which the users acted as links or integral parts.
The Promoter is the main link of the chain of the monitoring system. The promoter registers data concerning visits, training, demonstrations, and number of beneficiaries and/or assistants of each activity. These data are recorded in a NOTEBOOK designed by the project. The original information is left in the community for its use and a copy is transferred to the extensionist (the second link in the chain)
The Promoters Notebook is made up of the following parts: i) General information: geographic data, conversion tables, etc., ii) Information on individuals, municipalities, the co executing organization and communities , iii) a monthly schedule of activities, iv) a monthly record of activities, that includes a list of the beneficiaries per community, listed by gender and activity and, v) a report on problems and observations.
These records are kept in the Extensionist´s Notebook that was initially designed in a simple manner, but, afterwards it evolved into an agenda of activities whose format gradually was adapted to the recording needs for information..
The information was consolidated and recorded by the extensionist and inserted in the NSAS in each co executing organization which was made possible because each co executor has a computer. It could be remarked that extensionists are capable of generating their own reports and/or adding and processing supplementary indicators to those of the Monitoring System.
The Monitoring and Evaluation System envisioned a constant review and updating of the data recording instruments. This encouraged the participation of different stakeholders and overcame the oversight approach of the first stage.
At one training course, practical demonstrations were included and the participants were able to prove that the average time used by each Coordinator to record the data was less than half an hour per month, including printing the reports.
The NSAS Computer Program-: The NSAS was developed with the purpose of correcting certain programming problems of the original SAS and also to make it more "user friendly", in view of the fact that it must be used by different stakeholders, some of whom have scarce knowledge and experience in managing a computer. The NSAS operates in Windows and can be installed in a LAN network, but, it allows information to be recorded from several terminals (inside and outside the LAN network) and their consolidation in a main computer (multi-user).
This program was installed in the LAN network of the Project and in the cooperatives or associations that co execute the project services. It contains: i) a planning module used to feed the system with indicators and goals of the operational plans ii) a monitoring module to regularly include the progress of each indicator, iii) a report module that allows to print or see the screen of the progress made by the operational plans and, iv) a consolidation module used to aggregate information of the period, generate back up files, transfer data base files to the floppy disks and send it to the monitoring and evaluation unit.
The continuity of the computer data processing facilitated accessing data for all those involved in the project, and it eliminated the need for written reports, at least for the three first links of the information chain, in addition to improving the capacity of the peasants organizations to administrate resources and make decisions.
Beneficiaries Data Bank and Gender Perspective: One of the key aspects approached when designing the Monitoring System was the need to obtain information broken down by gender of the beneficiary; another key aspect was the need to know the amount of users, men and women, who received specific services, avoiding a duplicity in the accumulated values.
This is why a decision was made to implement a computer data base to include the records of each beneficiary of the projects services. The program was entitled Beneficiaries Data Bank; this allowed the users to record general data (name, gender, age, marital status, and identity document), location (municipality, community, sub headquarters), social organization and classification per production system, aside from their participation in the different services provided by the Project.
At present, the Beneficiaries Data Base is installed in fourteen co executors grassroots organizations.
Activities for raising awareness and training: These activities were of a great importance for the performance of the monitoring system because it helped to detect the users demands and difficulties in managing data and, on this basis, to define the contents of the training activities. Aside from the foregoing, these activities also helped the users to clearly understand the change of approach of the Monitoring and Evaluation System. The activities were as follows:
These workshops helped to establish a diagnosis of the monitoring and evaluation conditions at different levels of work as well as mechanisms to update the demands. During the implementation of the system, these workshops guaranteed that the monitoring indicators and evaluation contents of the different working instruments, matched users demands at all levels. A result of these workshops was the Monitoring notebooks for peasant promoters was designed.
This report also includes a section of the achievements and limitations extracted from the "monthly qualitative reports". The quantitative and qualitative flow of information to draft the report helped to obtain the consolidated data for the monthly progress report, between 5 to 8 days after the end of each month. The report was distributed in house the Project and also sent to MAGA and the Cooperating Institution. The report was studied each month by the members of the Executive Committee to learn about the progress made as well as the situation of each component.
These reports were widely distributed and also delivered to the different institutions related to the Project.
Evaluation
The evaluation activities covered the following major lines:
Community Participation Evaluation (conducted annually):
Self Evaluating/Participatory Workshops with Formal2 Producers Organizations: its main purpose was to provide a space for thought and analysis concerning the projects intervention results. In addition, the workshops proposed to facilitate the annual programming process at the level of formal organizations (those with legal status).
The initial methodology of the workshops envisaged group discussions on the support received by the Project, the relevance of this support; the achievements obtained; and an analysis of problems and recommendations in order to improve project interventions. The workshops focused on the institutional strengthening of the organizations by improving their management skills, decision making capacities and skills for the administration of technical and financial services. The workshops adopted a methodology directed and facilitated by the project; the methodology involved the presentation of a methodological guideline for group discussions. Group discussions were organized in two moments. In the first moment groups of beneficiaries and promoters, separately were conformed. In the second moments beneficiaries and promoters worked in mixed groups.
After a revision, the project adjusted the initial methodology of the workshops in order to facilitate its use by the organizations. Thus, a decision was made to adopt the SWOT3 technique. SWOT analyses were performed during the workshop in order to address the different aspects of the project intervention strategy. A special SWOT determining the situation of each of the organizations participating at the workshop, was also developed.
At present, workshops are held grouping the organizations according the type of service they offer to producers: i) financial intermediation organizations; ii) those that intermediate other services excluding financial intermediation; and iii) organizations that do not intermediate services or that have recently incorporated this working modality.
In view of the large number of organizations that fall under this category, the project chose a sample based on three criteria : production system, time of relationship with the project, type of productive activities.
Through this technique, the monitoring and evaluation unit (the leading team of the focus groups) approached, in general terms, the same subjects and moments specified in the description of the Self Evaluating Workshops. The questions guideline adopted as a reference the strategy designed by the project for non formal organizations.
Unlike the Self Evaluating Workshops with the formal organizations, this activity was not transferred to the organization. This due to the fact that focus interviews require skilled personnel with knowledge of social research techniques and participatory facilitating methods.
The Workshops and Focal Groups were evaluated by the participants as specially useful for their work. During interviews with representatives of formal organizations, it was possible to detect that the information generated at the workshops is available in the files of the organizations and that it is being used in meetings and for decision making purposes.
One aspect that should be stressed is that the monitoring and evaluation unit in its effort to respect and not "contaminate" the participatory nature of these evaluation processes, restricted its role to organizational aspects: establishing working groups, delivering questions, summoning plenaries, etc. Under this framework,, group discussions were developed "without" external interference.. As a result, the monitoring and evaluation team did not encourage a major discussion concerning the key aspects of the project,
Participatory Evaluation at the project level: Held annually as a joint activity between the monitoring and evaluation unit and the Technical Sub Management of the Project. These were called "Self Evaluating Work Days" and made up of the following parts/moments:
At the beginning, performing this activity exclusively involved the team of the project professionals. But, after the reformulation of the strategies of the project involving the transfer of services to formal organizations and the establishment of the Users Committee4, new participants were included5. This generated more and better contributions to the planning process, because the representatives of the grassroots organizations made remarkable contributions to define the planning guidelines. The participation of the beneficiaries at this level of decisions and the democratization of decision making based upon the actions of the Project, also strengthened the processes of understanding and adopting methodologies and instruments, not only as concerns monitoring and evaluation, but also those promoted by other components
Special Evaluations (by contract): Under this item an analysis of special subjects considered to be of importance for the project was included. The special evaluations carried out were:
Occasional Evaluations (not programmed): These were quick evaluations conducted in response to a concrete need detected by USE or upon request of the Executive or Technical Committees. The occasional evaluations carried out were:
Evaluation Reports: these reports should have consolidated all the activities evaluated each year, including an analytical section describing the conclusions and recommendations. However, due to the constant work overload these were never prepared. The author considers that this activity should be outsourced through an external consultant who could also add contributions to improve the projects intervention strategy in addition to the Monitoring and Evaluation Systems performance.
There are however, specific reports per activity (workshops, focus groups, etc.).
Monitoring and Evaluation Unit Organization, Staff and Logistics
The Monitoring and Evaluation Unit reported to the Executive Management of the Project. It was considered an advisory unit advisory unit.
The EEA document proposed allocating six people for monitoring and evaluation: i) a Coordinator, ii) an Agricultural Economist, iii) a Agrarian Technician, iv) a Social Worker, v) a computer operator and, vi) a Secretary.
However, all the staff proposal was never contracted, and during the first stage ( from 1994 to 1996), the monitoring and evaluation team was comprised of:
The functions of each team member were distributed according to their expertise, but special geographic areas of attention were also assigned thereby enabling each team member to fully learn the work of the Project and all the technical assistance needed as concerns monitoring and evaluation.
In view of the monitoring and evaluation unit work burden in relation to the staff assigned, several evaluation activities were carried out by consultants, particularly special evaluations. In these cases, the USE drafted the terms of reference and supervised the consultancies. The design of the computer programs was also outsourced.
As concerns the equipment, the USE permanently provided a jeep, two computers and on laptop aside from a full set of office furniture and equipment; during the peak period of field work, another vehicle was temporarily provided.
The following are some of the lessons learned from the experience of the Cuchumatanes project.
No doubt that organizational strengthening through monitoring and evaluation is not easy to anticipate at the design stage, specially because prior knowledge about beneficiary organizations is needed. On the other hand, this outcome can not be achieved through a specific intervention or through one sole activity, but as a result of several S&E activities clearly geared towards achieving organizational strength.
1/ The General Planning Secretariat of the Presidency of the Republic.
2/ UIT a legal status (cooperatives and associations)
3/ Strengths, Opportunities, Weaknesses and Threats.
4/ Made up by three representatives of formal organizations, two from interest groups and two from community banks.
5/ 14 UEP professionals and 28 peasant leaders participated in the 1999 UEP Self Evaluating Meeting