Part II: Design and implementation considerations Part I analysed a number of important cross-cutting issue. However, IFAD faces the challenge of reflecting principles and recommendations in the reality of its project cycle and operations. Part II provides a broad analytical framework to that end, starting with the identification and formulation stage of projects and programmes, and continuing with their implementation. 9. Identification and formulation of rural finance programmes 9.1 Introduction
However, the fundamental element in establishing a successful rural finance programme is achieving broad agreement on the objectives and goals of the programme, and ensuring that the strategy adopted model chosen, services chosen, partner(s) and institutional structure is relevant, and appropriate for the needs of the target population and the local socio-economic environment. 9.2 Major Stages in Programme Elaboration 9.2.1 Understanding the context Understanding the context is an indispensable prerequisite, with several elements to take into consideration at the stage of preparing the country strategic opportunities paper. The first task is to assess whether or not IFAD should support a rural finance intervention. There are few absolute conditions that will justify not intervening in rural finance. The negative indicators are generally agreed to be very high inflation; major physical security problems; a pattern of constantly changing and very low population density; a local economy that is mostly based on barter, with little monetization; and a very poor credit culture. Beyond these initial criteria, it is important to study the context of the planned intervention. This will help identify elements that could support or hinder the growth of RFIs at country level, as well as helping IFAD orient its choices in terms of sites, partners, approaches and methodologies to be adopted. At this stage, the objective should be to focus on the basic factors that might affect the development of rural finance, and to identify issues that could constrain RFI viability and institutionalization. An indicative list of factors is given in Table 6. These factors should be analysed on a broad basis, without overly detailed analysis. Nevertheless, enough time and resources should be allocated to ensure reasonable certainty when identifying potential rural finance partners for IFAD in the programme area or in the country. Table 6. Indicative list of issues to be considered when assessing potential viability of a rural finance intervention
9.2.2 Clarify objectives and expected results: elements to take into account in programme formulation It is necessary to define clear principles and broad objectives for the project, based on the analysis of the local operating environment and IFADs goals. The following issues might be relevant in this formulation process:
9.2.3 How far should IFAD go in designing a rural finance programme? The issue of to what extent conditions can, or even should, be imposed when designing a rural finance programme is crucial for any microfinance donor. The situation varies considerably, depending on (i) whether donors fund their interventions through grants or loans, (ii) the type of relationship with government partners, (iii) the programme implementation modalities specific to that particular donor, and (iv) the overall goals and strategy of the donor itself. In the case of IFAD, the following considerations should be taken into account:
9.2.4 Conclusion At formulation or appraisal stage, for programmes in which rural finance is only one of several components, or for programmes that intend to support a range of RFIs, it may not possible to provide a final list of rural finance partners, although a list of potential rural finance partners might be available, who may have been approached for fact finding and expression of potential interest in the programme. Nor may it be possible to provide detailed funding proposals based on those RFIs strategies and business plans. The formulation and appraisal report should, however:
In contrast, for programmes that identify one major RFI as a sole programme partner, it should be possible to have the said institution produce in close partnership with the donor, and before programme approval a strategic development plan with precise commitments and performance standards. 9.2.5 Choosing the appropriate partners 9.2.5.1 Criteria for the identification of potential partners Whoever the potential rural finance partner may be, its assessment by both IFAD and the government should be anchored in the threefold standards of: its competency and capacity; its sustainability; and its client outreach perspective. Therefore, elements to be analysed in the assessment include:
For existing financial institutions (RFIs or banks), it will be necessary for IFAD to conduct an institutional assessment beforehand, so as to obtain a clear understanding of their strengths and weaknesses, both financially and institutionally. Factors to be assessed will include:
CGAPs Format for Appraisal of Microfinance Institutions is a particularly useful tool when conducting this type of institutional appraisal. It can be used as a standard instrument, prior to the selection of a potential rural finance partner. Moreover, it can be complemented by CGAPs Poverty Assessment Tool (see: www.cgap.org), which has been designed to help donors evaluate the depth of poverty outreach of MFIs by comparing the relative poverty of their client base with regional and national situations. Two situations may arise, however, during the identification of potential rural finance partners: What should one do if the potential partner in the area seems weak? and What if there are no partners in the area? 9.2.5.2 What should one do if the potential partner in the area seems weak? Relying on existing RFIs is not always the best solution. Experience has shown that reforming an existing weak RFI is likely to be more risky, time consuming and costly than supporting start-up operations with a strong rural finance partner from outside the programme area. However, if it is decided to undertake an intervention with a partner that has a number of weaknesses, it is essential that these are accurately analysed, and that a plan of support be negotiated with them, such as through a medium-term framework contract with an experienced operator. If the weakness reflects poor management and lack of leadership or commitment, IFAD should not support such a partner. If, however, the weakness lies with poor systems and internal capacity, although there is a management committed to change, the scope for successful reform may be much greater. In such case, it will be important to monitor and test the partnership by planning clear assessment and validation stages during programme implementation. 9.2.5.3 What if there are no partners in the area? In the absence of suitable partners in the area, the first option should be to reconsider the planned intervention, or provide flexibility to allow formulation of a rural finance programme in another rural area. It might also be possible to call on potential partners on a national or subregional level to undertake the programme, such as MFIs or banks that wish to expand their operations into that particular area, or NGOs present in nearby areas. 9.2.6 Entrusting the selected partner to present its own strategic plan Once the rural finance partner has been selected through a competitive bidding process, such as through a request for proposal operation (see Section 6.3), it is possible to further refine with them the strategic plan or business plan, and identify those areas where donor support will be most needed. This could pave the way for a dialogue between the programme staff and the RFI, to validate the proposal and ensure its coherence with the programmes overall objectives and priorities. The framework of analysis described in Section 5 could apply in this case. The following points should be assessed for adequacy before supporting a specific RFI with funding:
9.2.7 Reaching a contractual agreement with the rural finance institution partner As noted earlier, an effective way to increase the RFIs or operators accountability for results and impact is through a contractual relationship. This provides the partner with a large degree of autonomy in the choice of approach and methodology, while ensuring that the proposal is in line with IFADs overall objectives and priorities, as defined in the programme document. Moreover, the monitoring of simple RFI or operator performance indicators, based on the RFIs own strategy, has several advantages, as it simplifies performance monitoring; gives a snapshot of overall RFI operation; and makes it possible to detect warning signs at an early stage, matters are deteriorating. It also strengthens the RFIs accountability in relation to achievements. 10. Implementation
Monitoring impact has been an important priority for IFAD. Recent developments in approaches and tools in that sector were described Section 8. This section analyses from two aspects the challenge of strengthening monitoring of rural finance programmes.
10.1 What Should Receive Priority Monitoring during the Implementation of Rural Finance Programmes? The initiatives and activities that require monitoring obviously depend on the type of rural finance programme, i.e. whether they reflect IFAD support to a national microfinance strategy; a combination of policy and operational work; or a targeted intervention in support of one or several RFIs. The quality of policy work reflects a combination of factors, including the profile and competence of the PMU and the staff of the cooperating institution; the ability to identify and recruit high level expertise at certain stages to support critical programme interventions, such as for MFI regulation and supervision; and maintaining active channels of communication with other donors in the field, to ensure the coherence of donor support. For the purpose of the Decision Tools, the present section will focus primarily on the monitoring of RFI operations, for three reasons: (i) monitoring is in essence technical, so less related to the monitoring of programme activities and more related to issues such as growth, performance, outreach, sustainability and institutionalization; (ii) monitoring is linked to the challenge of improving the quality and reliability of some basic quantitative information provided by RFIs; and (iii) monitoring is the area where some of the tools presented below could be internalized within IFAD and its government partners, such as through the setting up of a simple data base. 10.1.1 Preparing for a successful transition from programme mode to institutionalization of rural finance interventions The transition from programme mode to the process of institutionalization is an issue that should not be left until the last phase of the programme. When IFAD supports rural finance initiatives that are not yet institutionalized, such as development of new networks, careful attention should be given during the entire implementation phase to the conditions that will enable a successful programme exit strategy and institutionalization of the rural finance partner. Although the specific monitoring elements will vary according to the model envisioned board composition for a financial NGO; the relationship between elected managers and professional staff in CU networks; etc. it is possible to identify two fundamental components that require careful monitoring throughout programme implementation. The first fundamental component, and the one most frequently emphasized, is financial viability, to ensure that the RFI will be able to cover its costs through its income. This may be assessed through the two ratios of operational and financial self-sufficiency (discussed below). The second fundamental component is institutional viability, which relates to the quality and effectiveness of the RFIs internal operating structure and the quality of its governance. The efficiency of the internal operating structure revolves around the managements ability to coordinate the various components that are the functional form of the institution itself. These components include human resources, business planning, technical capabilities, and operating systems. The quality of governance relates to the quality and intensity of oversight and guidance that the Board of Directors brings to the RFI. The factors that are important here are the composition of the board members, their levels of professional competence, and their depth of interest in the RFI itself. Their ability to define the mission of the institution, monitor and control the performance of the management, represent fairly the interests of the all stakeholders, and be able to act decisively in times of crisis will have a direct impact on the viability of the RFI. Supervising a rural finance programme from the above perspective makes it possible to go beyond monitoring based on activities and expenses alone, and although the latter may be necessary for fiduciary reasons, often it provides little information about the programmes potential for success or failure. Good quality governance facilitates monitoring based on outreach, performance and institutional capacity, and therefore helps capture, on an ongoing basis, the evolving dynamics of the RFIs funded by the programme. 10.1.2 Monitoring the effectiveness and impact of rural finance institution operations Effectiveness and impact monitoring should be based on the RFIs own projections and targets. It may also compare achievements with the minimum performance targets jointly agreed at programme inception between the RFI and the donor. Several parameters could be monitored, related to the three dimensions of outreach, impact and sustainability. (i) The institutions penetration rate and extent of poverty outreach can be monitored using several indicators.
(ii) Portfolio volume and quality. The volume and quality of loan portfolios should be compared to the pre-established objectives set forth in the RFI business plan, and to the mutually agreed minimum performance standards (when negotiated with the programme at programme inception stage). There are four ratios that can be monitored systematically regarding RFI partners: portfolio quality indicators (Table 7); operational efficiency indicators (Table 8); financial self-sufficiency or viability indicators (Table 9); and institutional viability indicators.
In order to be efficient, an RFI should maintain 30-day arrears below 5%, and portfolio at risk below 10%. Any deviation from these thresholds may compromise the institutions long-term viability and should be addressed immediately. 10.1.2.1 Operational efficiency indicators Three indicators are used frequently to measure an RFIs operational efficiency (Table 8):
10.1.2.2 Financial self-sufficiency indicators Financial viability can be monitored using two ratios (Table 9) one to evaluate operational self-sufficiency and the financial profitability of the RFI activity, and a second to assess the institutions potential to cover its expenses (cost of funds, operating expenses, cost of loan loss reserve).
Based on experience, the main variables that affect the financial performance of MFIs, and which MFIs can influence through policies and practices, are:
10.1.2.3 Institutional viability Such viability pertains first and foremost to the quality of the structures internal organization and governance. The term is often used in evaluating the quality of the relationships between the Board of Directors (for MFIs with a board) and managers, but it can also be understood in the broader sense of good governance. It notably concerns the Board of Directors ability to guide and to:
The choice and composition of the Board of Directors, therefore, is crucial to the harmonious development of an institution. Institutional viability also relates to the managers ability to lead the institution on a day-to-day basis by coordinating the people, resources and activities to attain the target objectives. This relates both to organizational quality through distribution of roles, accounting and information systems, degree of decentralization, incentive schemes, human resources management, etc. and to the attainment of a certain degree of social viability. Finally, institutional viability concerns the MFIs ability to eventually become licensed and regulated, which will enable it to start deposit mobilization and thereby diversify its funding base. 10.2 Operational Implications for IFAD In order to reflect the outcome of the foregoing analysis, and to put conclusions into practice, four areas could be considered for action. 10.2.1 Training Assuming that leadership for high quality rural finance programmes requires solid sectoral skills, then appropriate training could be envisaged to ensure that expertise is available where needed, including among both CPMs and programme managers in the field, whose capability profiles should match the technical requirements of rural finance programmes. A training agenda could be developed in several ways, two of which are:
10.2.2 Reviewing partnerships with IFAD cooperating institutions The type of monitoring currently performed by IFAD cooperating institution may be further strengthened in terms of monitoring RFI development and performance. The challenge here will be to ensure that the cooperating institutions are able to assign staff who have the required technical expertise to carry out monitoring missions. At least two options could be explored in this respect.
Ideally, multi-year contracts would be signed between the cooperating institution and the selected training centre or subcontractor. The contract should stipulate the requirements for the technical monitoring of IFAD rural finance programmes, covering a range of activities, from policy issues to RFI supervision. This will enable IFAD to obtain precise information on its rural finance programmes, as well as on the performance and development of its rural finance partners. IFAD should also be able to spot early warning signals of potential crises (portfolio or financial crisis; weakness in systems that might encourage fraud; governance issues; etc.) and take prompt remedial measures. The interaction between these rural finance specialists and the PMU staff will also contribute to context-specific practical training for these staff, improving their ability to monitor IFAD programmes on a technical basis. Finally, the cooperating institution should be responsible for commissioning financial audits for the RFIs, analysing their financial statements and checking the performance indicators that those RFIs will be expected to collect on a regular basis during the year (see next section). 10.2.3 Collecting simple performance indicators from rural finance partners IFAD could request its rural finance partners to furnish PMUs in the field with information on seven or eight basic performance indicators, on a regular basis. These should include: outstanding portfolio; number of clients (including proportion of women), and including number of new clients; volume of voluntary savings and number of savers (when relevant); average initial loan size; portfolio at risk (arrears >30 days); active portfolio; number of clients per credit officer; and operational self-sufficiency. The indicators might also need to be adapted as necessary to the different types of institutions and models funded by IFAD. The indicators would normally be calculated by a RFI every quarter. Two of them might, however, be collected only half-yearly, due to their mode of calculation, namely operational self-sufficiency and financial self-sufficiency. While the PMU would monitor these on a quarterly basis, IFAD will only need to receive them on a yearly basis, with a detailed analysis from the cooperating agency. This approach will help to increase the scope and quality of reporting on rural finance programme activities, while not adding to CPM workload. 10.2.4 Clarify the position of rural finance operations vis-à-vis the state Rural finance programmes should, for the most part, be anchored in the non-governmental sphere and in civil-society initiatives. It is this orientation that is responsible for their dynamism and strength to date. In many countries, governments have clarified their role in the field of microfinance, taking a supervisory role (providing licensing and supervising the sector), while providing an environment that is conducive to its development. This implies that the state has renounced any managerial or operator role in order to avoid being both judge and jury. The dynamics of the relationship between PMUs within ministries (with government staff) vis-á-vis local RFIs deserves careful analysis in this context. Hierarchy-based power from PMUs and their staff relative to local RFIs is inappropriate, especially in countries where the government is both centralized and dominant. This may be a blocking factor in the development of grass-roots initiatives. The risk would be that governments start influencing strategic orientations and decisions on the part of RFIs, which might replicate the causes for the failure of former state-controlled credit programmes. This is where a distinction between programme fiduciary control and the technical monitoring of RFIs may need to be further discussed, in the context of the role and status of the PMU, with the aim of preserving the autonomy and independence of RFIs.
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In
this section, the various stages of identifying, formulating, implementing,
operating and monitoring a rural microfinance programme are identified,
and the various management procedures for each stage are discussed. Additionally,
certain key ratios and performance guidelines are highlighted to enable
the reader to track the ongoing performance of a programme.
Programme
monitoring during the implementation phase is both an important responsibility
and a challenge for IFAD.