Privacy notice

When You Use Our Services

We collect and update information about users of our services.  We may obtain this information via direct contact with you, from third parties or automatically via your use of our services.

This information may include your contact details, identification details, registration and payment details, support problems, details around participation in events and certain relevant details of your preferences.

We also collect and use your information to administer, support, improve and obtain feedback on our services and to detect and prevent fraud, avoid faults and breaches, including breaches of our network security, applicable law or our contract terms. We may contact you to obtain feedback on that service and any improvements we could make to it.

Our legitimate basis for Processing your Personal Data when you use our services is that it is necessary for the performance of a contract or compliance with a binding obligation or undertaking by IFAD.

Other engagements

Our legitimate basis for Processing your Personal Data in the following cases is that it is consistent with, or reasonably necessary to enable IFAD to carry out its mission, mandate, functions or purpose as an international organisation established by its member countries pursuant to the Charter:

When You Participate in an IFAD-Financed Event or Seminar

We collect and update information about persons who take part in our events or seminars.  We may obtain this information via direct contact with you, from third parties such as other users and automatically via your use of our booking facilities.  We may collect your name and contact details and, on some occasions, dietary requirements. If any of this Personal Data is sensitive data (i.e. special category data as defined under IFAD’s data privacy framework), we will seek consent before Processing.

When You Contact Us

We collect your contact information and use it to respond to your questions and requests.  We keep this information on our database and may use it to periodically inform you of additional useful information. We may also inform you of other related events, publications or services unless you have requested that we do not do so.

When You Sign Up for a Newsletter or Marketing

We will collect your contact details including your name, email address and any other social media identity you provide.

When You Apply for a Vacant Position

We will collect your name, address, contact details and any other data you supply to us via your cover letter, curriculum vitae, email or through an online platform. We may also subsequently collect proof of identification, references and right to work/visa documentation.

When You are a Beneficiary of or Participant in a IFAD-Financed Project

In certain circumstances we may collect your contact details and any other Personal Data relevant to the specific project.

When you Participate in a Procurement Exercise including responding to an IFAD Tender or to a Tender launched by an IFAD-funded Project/Programme

We will collect contact details for the purposes of communication and invoicing. We may also collect identification data. If as part of a tender process, we may also collect references and/or information or curriculum vitae for experts’ or key personnel to be provided by the bidder and capture this in any resulting contract. For Tenders launched by an IFAD-funded Project/Programme, we may collect personal data within IFAD’s Online Procurement End-to-end system (IFAD OPEN) for purposes of oversight, and internal procurement reporting. Data collected may include name, registry number, country, city, address, etc.. We may also collect information that is generally not personal data but may be confidential in nature, such as certifications, technical or financial proposals, financial information or annual revenue, insurance information, etc.. The aforementioned data may be accessed by IFAD staff and consultants, the Borrower/Recipient and specific co-financiers or procurement agents for the procurement in question.

When you attend the IFAD’s premises

Our CCTV and building access systems will collect images and access details for the purposes of public health and security.

When we conduct research and provide or publish statistics

We may Process Personal Data for statistical and financial analysis for the formulation and validation of IFAD’s policies and projects and the publication of IFAD’s reports and research.

Reasons for processing personal data

IFAD may Process Personal Data for any of the following purposes:

• administering, coordinating and managing IFAD’s relationships with IFAD’s partners and potential partners in the context of IFAD’s advisory, investment and project activities;
• analysing and monitoring the use of IFAD’s projects and services for the purposes of developing and improving IFAD’s projects and services;
• conducting advisory, investment and project activities, including relevant due diligence and monitoring in compliance with IFAD’s policies, procedures and guidelines;
• conducting credit and other risk assessment and control activities;
• pursuant to IFAD’s Strategic Framework for Integrity Compliance and Accountability, including for the prevention, detection and investigation of corruption, fraud and other prohibited practices as defined under the Strategic Framework and the sanctioning of wrongdoers;
• investigating and responding to complaints, and establishing, complying with, exercising and defending IFAD's legal rights and obligations, which may arise from IFAD’s projects and services;
• maintaining appropriate accounting and other records;
• managing IFAD’s information technology and ensuring the security and resiliency of IFAD’s systems; or
• understanding and monitoring the impact of IFAD’s projects and services on development.