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Publication | 14 June 2024

Promoting financial inclusion through digitalization of remittances

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This report highlights the transformative power of digital solutions to enhance financial inclusion and reduce remittance costs. It showcases best practices for digital remittance adoption, and underscores commitments to enhance remittance efficiency and customer experience.

The publication reveals that digital remittances significantly cut costs. Sending US$200 digitally costs 4.60% compared to 6.89% for cash transfers. Mobile-to-mobile transfers are even lower at 4.11%. Digitalization also improves remittance speed, security and access, offering a gateway to financial inclusion and resilience.

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